National Certificate
Wholesale and Retail Operations Chain Store Operations
Complete basic business calculations
Interact with customers
Record Transactions
Count stock for stock take
Resolve customer queries etc
Recommended for merchandisers/supervisors
National Certificate
Wholesale and Retail Operations Visual Merchandising
Apply theft, fraud and safety controls in a Wholesale and Retail outlet
Build customer relations
Present a visual display
Evaluate a visual display
Merchandise products etc
Recommended for lower management
National Certificate
Wholesale and Retail Generic Management
Develop, implement and evaluate an operational plan
Manage a diverse workforce
Monitor and evaluate team members
Monitor, assess and manage risks
Manage shrinkage and losses
Conduct a disciplinary hearing
Recruit and select candidates etc
Recommended for upper and lower management